What to automate first in a small business

The best first automation is boring, frequent and rule-based. Here is how to find it.

Look for three traits

  • Repetitive: you do the same steps every time
  • Frequent: it happens daily or weekly
  • Rule-based: the steps follow clear rules, not judgment

Common first picks

  • Following up with new leads by text or email
  • Appointment reminders and confirmations
  • Sending a review request after a finished job
  • Moving form submissions into a spreadsheet or CRM
  • Sending a daily or weekly summary to the owner

What not to automate yet

Skip anything that needs real judgment, a personal touch with a valued client, or a process you have not settled. Automating a messy process only makes the mess faster.

How to start

Write down the steps of one task, time how long it takes each week, then book a call. We will tell you honestly whether it is worth automating and what it would take.

Related

Tell us what is eating your time.

One 15-minute call. We will show you what can be automated and what it would take to build.

Book a 15-minute callOr call 450-268-8686 or email oprezhq@gmail.com